Today I had at least 5 different customers with Internet Explorer problems. The problem was they all used msn.com as their home page. msn.com added a new Microsoft ad on their site that requires Adobe Flash Player 9 add in program. If you don't have the version of the add in program the site freezes and gives an error. So many couldn't go anywhere on the Internet. The stupid Microsoft ad was for Office 2007. Now that made me laugh.
Not a laughing matter is how to fix this issue. If you have the google toolbar on your IE you can type in Adobe Flash Player 9 Download. And then download and install the fix. If you don't want the fix you can change your home page to something less obnoxious like google.com or yahoo.com. Click Start, Control Panel then Internet Options. Type in google.com or yahoo.com into the Home Page block. Viola no more errors.
So all this to do over a stupid Microsoft ad on the msn home page. Makes you wonder if someone fell asleep at the Microsoft wheel. Sometimes the people at Microsoft make some crazy assumptions. Like everyone has the latest software and greatest hardware. Just like they do! I hate to tell them every time I work on a customer happy with Windows 98 and their Pentium II processor. Now there is a horror story...
Thursday, April 19, 2007
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