Sunday, May 23, 2010

#179 Office 2010 arrives

Microsoft released to big businesses their 14th version of their Office suite last week. Consumers will get to see the product in June. This new version is creatively called Office 2010. It includes updates to Word, Excel, Powerpoint, Outlook, Access, Publisher, OneNote and Sharepoint. It comes in 6 different groupings of these products and in 32bit and 64bit versions. Confusion on which box to buy will again be the entertainment of early summer. There will also be online versions of the software (note not with the SAME features) that you can access from any Internet access.

There are lots of changes and we will take a look at them in our June updates. One big change is that the file menus (File, Edit, View, Tools, Help) are back. For some inexplicable reason Microsoft got rid of the file menu in Office 2007. They put in the Office "Ribbon" that was supposed to be quicker to use then the menu system. Mass confusion took over the software world as no one could find any of the features they normally. It only took 3 years for Microsoft to admit they were wrong. Note that 70% of the Office users in the world still use Office 2003 mainly due to this mistake. Outlook didn't get the ribbon in 2007, but does in 2010. Thank goodness the menu items are still there.

So will this be a "good" upgrade? The pluses are that this version should be faster. It takes advantage of the new Intel multi core processors. The 64bit version will allow for absolutely HUGE Excel spreadsheets (did you ever ask for a bigger Excel?). Changes in Word are fairly minimal other then the interface. Cut/Copy/Paste get some extra options and you can do more editing of pictures you insert into your documents. The Office 2010 suite uses a still different file format. So when one of your buddies buys the new version, if they send you a Word or Excel file, you probably won't be able to open in until a conversion utility is released. Outlook and PowerPoint seem to get the most upgrades and mostly for the better.

PCSS will install Office 2010 on our Window 7 laptop so that customers can take a peek. We'll take it through all the paces and let you know our opinion on whether to upgrade or not.

Thursday, April 29, 2010

#178 Late April 2010 ramblings

I got my hands on an iPad that a customer had last week. I was setting up the WiFi in their home so the iPad could pick it up and be Internet functional. It is lightweight and the screen is brilliant. You really can't multitask and if you surf the web, beware that any site that uses Adobe Flash (lots) won't look right since Flash is not supported by the iPad (or Apple). I played with some of the apps that come with the iPad and they all seemed fast and well designed. Still its a lot of money for single tasking item that doesn't do Word or Excel.

HP announced yesterday that it is buying Palm. HP has made PDAs for a long time, but they never could compete with Palm. HP has NOT been in the phone market, so this buy puts them in that group. Palm is barely a viable company. They only have a very few products and their old stand by PDA, isn't bought by most people since phones can do all a PDA used to do. I own a Palm Centro phone by Verizon and honestly if I had to get a new phone today, it would be a Palm. Why? Because the Palm's apps work better then most other phones Verizon sells. Also I've had a Palm for over 10 years so TRADITION! Will this be a good purchase for HP? I really doubt it. But you just never know in technology.

I'm looking to replace my venerable Suuntro Vertex watch. This watch has a clock, stopwatch, altimeter, barometer, compass, and thermometer. I mainly use the clock and altimeter. I'm considering a watch with a GPS. Nephew John has the Garmin GPS watch. He is an addicted runner and uses the GPS for training and race running. I'm a mountain biker and having a portable GPS would be especially nice. Let me know if you have any recommendations. So far I've looked at Garmin and Sunntro GPS watches.

The latest/greatest phone coming out is the Nokia N8. This is a super duper phone based on the Symbian operating system. The specifications just blow you away: 12Megapixel camera, HD Video recorder and player with Dolby Digital plus sound, 16GB standard memory with up to 48GB available with micro SD card, Free for life GPS navigation, Facebook and Twitter built in apps, WiFi Internet browser and it really is a phone. We don't know who(which phone company) will be offering the N8, but expect it in the US at the end of 2010.

Sunday, April 18, 2010

#177 - USB 3.0 is on its way


Earlier this year the people that standardize things in the computer world, have finalized the USB 3.0 (SuperSpeed) standard. You might not have known there was a USB 1.1 and USB 2.0 standards, but you probably use them every day.

USB stands for Universal Serial Bus. It is a standard in computers for how equipment connects to your computer. Your Printer, Mouse, Keyboard, Camera, Flash drive, External hard Drive and even your speakers can connect to your computer through a USB interface. The first USB standard was used by MAC computers and not far behind were PCs. It began development in 1994 by a group of seven companies: Compaq, DEC, IBM, Intel, Microsoft, NEC and Nortel. USB was intended to make it easier to connect external devices to PCs by replacing the multitude of connectors at the back of PCs with one simple interface that did not have screws. Faster speed and simplifying software connections were also goals.

The first widely used standard USB 1.1 was released in September 1998. It allowed for a 12 Mbps data rate. The USB 2.0 specification was released in April 2000 with the resulting specification achieving 480 Mbit/s, a fortyfold increase. The latest version, 3.0, has a maximum speed of 5Gbps or about 10 times faster then USB 2.0. It also has more power eliminating the need for 2 USB cables for external hard drives.

For USB 3.0 to work you need to have a device that support USB 3.0 and a computer that supports it. Presently the only way you can do that for an existing PC is to buy an adapter card for your PC or laptop (around $40-$45). USB 3.0 will be on most new computers coming out later this year and on more items (flash drives, external hard drives and cameras) this summer.
Faster is generally better in computers and PCSS is looking forward to the new USB 3.0 devices. Transferring pictures and music will be 10 times quicker and that is a good thing!

Sunday, March 28, 2010

#176 - 3 D Technology

The 3D TVs are arriving on our shores. The spectacular special effects movie AVATAR wows theater goers with its 3D displays. So what is 3D and why are we now getting this technology in our homes?

There have been 3 D movies in some form since the beginning of motion pictures. The hey day of 3D was in the 50s. I remember as a child going to a theater and putting on one lens red and one lens blue glasses to see the film. In all it was great for a kid, not so much for adults.


The old method of 3D production is called Anaglyph. This method has the movie makers taking two images and superimposing them through two filters, one red and one cyan. The two images are then printed in the same complementary colors on white paper. Glasses with colored filters in each eye separate the appropriate images by canceling the filter color out and rendering the complementary color black.

A newer method, Polarized, uses two separate images are projected superimposed onto the same screen through different polarized filters. Two separate cameras record the images at the same time from slightly different perspective. Special polarized glasses are used to display the 3 D effects.


The move of 3D to TV has taken much longer. Phillips developed Lenticular technology which uses a lens to send different images to each of your eyes. This technology requires you sit directly in front of the screen. Good news is you don't need special glasses. Hyundai developed the passive glass 3D system which has two overlapping images. You have to wear special glasses for this technology. A fairly new technology called active glass system is similar to the passive system but puts the all the technology in the very special (and expensive) glasses.

We don't' have 3D computers yet, but I'll bet that will come soon.

Sunday, March 21, 2010

#175 - Is that a Hoax or what?

An interesting show that I like to watch is Myth Busters. The show takes several premises (legends?) and by scientific method proves or disproves them. Great entertainment and usually good use of science.

Unfortunately on the Internet, there are lots of Hoaxes. People can say anything and send you an email or Facebook message that has no factual basis. How can you tell if a message is truth, lie or worse - a virus!

There are several sites on the Internet that are there just to help you determine exactly that. We like SNOPES, ABOUT and Truth or Fiction. We also will just type an Internet claim into google and see what comes up (on our MAC of course!).

About once a month some friend will forward to me some fantastical message meant to scare or upset people. Items like "Facebook to charge fees", "Cell Phones explode when ....", "And every lie you can think of about our President. This isn't meant to be about politics, I'm just saying that there are hoaxes being put out and you should check them out before worrying about them and/or passing them on to your friends.

If it sounds outrageous, it is; If it sounds too good to be true, then it is. If it makes you angry then someone may be pulling your chain. Forewarned is Forearmed.

Saturday, February 27, 2010

#174 - High Speed Internet for Everyone

Roughly 40 percent of Americans do not have high-speed Internet access at home, according to new Commerce Department figures that underscore the challenges facing policymakers who are trying to bring affordable broadband connections to everyone.

In the Highlands of Virginia, some interesting changes are taking place. The Highlands have two high speed Internet providers. Shentel, the cable company, and nTelos the telephone company. Both have recently updated to fiber optic technology and can provide fairly fast Internet to many. Unfortunately there are still areas that have to rely on dialup or satellite Internet (MUCH SLOWER!).

nTelos has just received an $8 million grant that it will match to provide fiber optic Internet to every household in Alleghany County. The money comes from one of the stimulus packages. The time table is to complete this project by 2012. There are many of my customers who can hardly wait for this to happen. High speed (also called broadband) Internet has become a necessity in the USA. So much of our society has swung to doing day to day business on the Internet.

My mom is a good example of this. During our evening call last night, she asked if I could do her a favor. She had recently bought a new vacuum cleaner with a two year warranty. To activate the warranty she needed to register the vacuum on line. Mom has dial up Internet in Ohio (by choice - High Speed is available) and she said it was too slow so could I help? Well, of course i could, but I thought it was interesting that even vacuum cleaner manufacturers are using the Internet for day to day business.

The USA needs more projects like this nTelos one to get 100% high speed Internet coverage throughout the land. We have had 98% telephone (land line) coverage in this country for years. Next month, the Federal Communications Commission will deliver policy recommendations to Congress on how to make universal broadband a reality. Among other things, the FCC is expected to propose expanding the fund that subsidizes telephone service in poor and rural communities and finding more airwaves for wireless broadband services.

Monday, February 8, 2010

#173 - Communication Style

Serving on several boards that are concerned with communications, I'm finding it interesting that the different generations in this country communicate vastly differently.

Although my Mom has email, she would still rather talk to me on the phone. Her phone is her lifeline to the world and any disruption to phone service (like the genius that crashed into the phone poll this weekend) is tantamount to a natural disaster.

All my peers are very email oriented. I'm not sure why we are, but we have adopted the email as our main communication form. We have cell phones, some belong to Facebook, some even twitter, but its the email that gets my generation moving. I have so enjoyed reconnecting with my high school friends via Facebook, but I don't do Farmville or any of the other Social Network add-ons. This is mainly due to my time is limited for that type of activity.

The nieces and nephews do email, but they seem to have adopted Facebook more so then my generation. I believe their work requires the email so they mostly use it there. They are cell phone addicts and would never be caught without it. They text a bit and post pictures with abandon everywhere.

The younger teens and twenties are different. Email seems an imposition to them. Its all about the latest phone. Facebook and Twitter are the rage, BECAUSE they can be accessed by their phones. Their cell phone (Many can't remember a time without them) is their communications life. They ALWAYS answer their phone no matter what they are doing (use that to advantage old people!). Any restrictions on phone use are as if the Constitution is under attack. A phone is judged on how well you can text from it. I'm thinking that the next generation will have the most dexterous thumbs of any human.

Anyway you communicate - Keep talking. Silence may be golden, but it doesn't make anything better.

Wednesday, January 27, 2010

#172 - The iPad is here!, The iPad is here!


A very highly hyped new product hit the streets today with a Bang! The Apple iPad was introduced to the world. As your able Technology commentator, I would surely be remiss if I didn't translate the hype and type a bit about this technology wonder.

So what is the iPad? Well like several other Apple products, competition doesn't really exist. The closest product would be the iPod, Itouch. Its not really a tablet computer. In fact lets take a paragraph to tell you what it is and a paragraph on what it isn't.

What it is:
It is nice size - 9.7" display (smaller then a netbook) and less then 1.5 pounds. I can run all the iPhone apps (140,000 at latest count). It can surf the Internet with the Safari browser. It can get let you buy books and display them like an Amazon Kindle. You can play all your iTunes music, display your Pictures, and view videos, movies and TV. You work with most email (on the Internet), get an app to edit documents, keep up your calendar and contacts. It does work on 802.11n WiFi (found many places) and if you buy a more expensive model it will also work on phone networks (data plan extra! Surprise!)

What it isn't:
I mentioned it isn't a tablet PC per say. It runs the iPhone operating system not OS 10. That means you can't run it like a MAC computer, you treat it like an iPhone or iPod. You can download a ton of iPhone apps, but remember they are designed for a 3 inch screen versus a 9.7 inch display (resolution sucks on apps played on the big screen). You can't run Firefox or Word or any other program written for the MAC. You can only run one program at a time (this is a biggy!). It doesn't have the phone function built in. There is no camera built in. It doesn't support Adobe Flash player and will only let you run Quicktime or Youtube type videos. So no Hulu or any other website that uses Flash video (another biggie). It has limited storage (16GB, 32GB or 64GB flash memory) which will eventually cramp what you save. (The smallest netbook comes with 160GB hard drive).

So first look, its pretty neat. Take a look at the apple iPad video: iPAD by APPLE
The first iPad's will ship end of March and I don't think I need one at this point, but hey I'm a gadget freak so you never know!

Saturday, January 23, 2010

#171 Malware & Facebook

I am constantly fighting malware on customer computers. These are the nasty bugs that infect your computer, send information to bad guys on the Internet, put pop ups that say you are infected and please hand over $39 everywhere, can crash your PC and literally destroy your hardware. Where did I get it? is always the question I hear.

One source is Facebook causes and applications. Many causes and groups are now being put out there by the bad guys to get you to join so they can have control of your PC. They do this by putting out something outrageous that will get people mad. Things like Facebook is about to charge you monthly or that Obama is going to put your grandma in a detention cell. Items that if you step back and look at, you know can't be right.

The bad guys also hijack legit web sites and put links on there for FABULOUS opportunities (free Macbooks, iPods, HD TVS) that make you click on them. Hey People, if it sounds too good to be true, IT IS! I know your mother told you all about that.

My recommendation is to just stay vanilla when on the Internet. Don't join groups you have never heard of, or have lured you to their site with outrageous or fabulous offerings. Its dangerous out there and there is only so much of PCSS repair to go around.

Sunday, January 10, 2010

#170 - The high tech car


Mr Gadget here! The new proud owner of a 2010 Honda Insight. THE GADGET CAR! It has more gee, whiz bang items then anything on the road. It looks pretty plain but with Honda the hidden stuff is all important. This is the hybrid car for the rest of us. Its priced reasonable(approx $20,000) and uses a conservative form of hybrid technology. It has an 98hp gasoline engine and a 10hp electric drive powered by regenerative batteries.

It has plenty of punch driving the mountains of Virginia. We go to Hot Springs from Covington twice a week and do fine in the Insight. We get around 43 miles per gallon over all and have gotten over 47 miles per gallon on trips over 1 hour using highways. The gadgets are all on the inside.

Here is the Insight's instrument panel: The speedometer is at the top and is backlit by a color rainbow that gives you feedback on how you are driving. All the instruments are learning tools to help you get better gas mileage. If you drive economically the rainbow is green, not so thrifty its aqua, press the pedal hard or brake hard and its that dark blue. It becomes a challenge to keep the rainbow in the green when you drive. There are "eco" guides, trip raters, real time and trip mpg feedback displays and lots more to keep you on the green path.


So the point of this car is changing your driving habits as well as using technology to get better gas mileage. I'm slowly changing how I drive not only in the Insight but in other cars. There are supposedly 3 computers in this geeks delight controlling everything from the continuous variable transmission to the trip computer. The heating/cooling system is even controlled to get better gas mileage!

I also enjoy the USB port found in the arm rest. I pulled a 16GB USB flash drive out and filled it with MP3 songs and plugged it in. The over 3,000 songs will take me a bit of driving to go through. Ain't technology grand?